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Terms and Conditions

All references to “The Sleep Consultant” herein refer to Janine, the owner and operator of this website. As a parent accepting a customised sleep plan:

I agree to follow safe sleeping practices in line with sudden infant death syndrome (SIDS) recommendations.


  • I agree to check with my general practitioner (GP) if my baby has any medical conditions which prevent them from being sleep trained safely.

  • I agree to disclose any medical condition that my child has to The Sleep Consultant.

  • I agree to let relevant data about my child’s situation be used in case studies, provided that no identifying information will be used and all names will be changed.

  • I agree to pay the invoice prior to the consultation date and acknowledge that if the invoice hasn’t been paid, my customised sleep plan will not be written.

  • I understand that cancellations less than 48 hours prior to scheduled consultation date will only be refunded 50% of the fee. Prior to 48 hours, 100% will be refunded.

  • I understand that my customised sleep plan is meant for my child and me only and should not be shared with a third party.

  • I agree that any changes I make to my baby’s sleeping or eating arrangements are my decision and The Sleep Consultant only makes suggestions for change, which I am responsible for choosing to implement.

  • I understand that The Sleep Consultant will endeavour to respond to any emails, messages, or missed telephone calls within 1 working day.

  • I understand that The Sleep Consultant does not work on weekends or UK bank holidays. She, therefore, will not take phone calls or answer emails or other correspondence. Any correspondence received on a weekend or bank holiday will be answered on the following Monday or the next working day.

  • I understand that if The Sleep Consultant does not hear from me for a period of time, or if I miss a pre-arranged call or meeting time, she will assume or presume that all is going well and no further support is required.

  • Janine Orford, based in the UK, operates the website

  • Email:

The Essential Gentle Baby Sleep Course 

  • 48 hour no questions asked money back guarantee. If within 48 hours of purchasing the course you decide that you have changed you mind and would like a refund, please email

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